Accessible Cheltenham

Cheltenham made easy - Information for visitors with disabilities

Cheltenham is a town which welcomes everyone. The compact town centre means that visitors do not need to travel far to take in all the town’s delights. Despite the historic nature of the Regency architecture, many of our buildings, particularly larger hotels and visitor attractions, have been adapted to make them accessible for those with physical disabilities.

Many attractions, venues, and events are also working to ensure that neurodiverse visitors can fully enjoy them. If contacted, they will share quieter opening hours, details of relaxed performances, or help you find quiet spaces if needed during your visit.

Transport

Train
The train station is one mile from the town centre with signposted walking routes and regular buses or taxis on hand to transport visitors.

Taxis 
A list of wheelchair accessible taxis can be found on the Cheltenham Borough Council website.

Buses
Stagecoach have a fleet of low floor, easy access buses which can carry a limited number of wheelchairs and approved mobility scooters. They always try to show when these buses will be in use on their timetables.

Disabled Parking
All council run car parks have designated disabled parking bays. If no disabled parking bays are available, blue badge holders may park in any other car park bay. View the directory of Cheltenham Borough Council car parks.

Public toilets

The majority of public toilets have access available under the Radar National Key Scheme. View the directory of Cheltenham Borough Council public toilets.

Changing Places facilities 

There are three Changing Places facilities in Cheltenham:

• John Lewis Store, High Street 
• Leisure at Cheltenham, Tommy Taylors Lane
• Pittville Park (East Lake), Evesham Road

Mobility equipment hire 

Mobility equipment suppliers in Cheltenham that offer a hire service include:

• Badhams 01242 510707
• Assured Mobility 01242 262044
• Disabled Care and Mobility 01242 524963

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Website accessibility

Marketing Cheltenham has developed this website to serve the largest possible audience by addressing the needs of people and systems with differing abilities. We have made every effort to ensure this website is easy to read using 'plain English’ and have tried to make sure the design is user friendly. We welcome feedback on this email [email protected]